Cookie Policy
Last updated: January 06, 2026
1. Introduction
This Cookie Policy explains how SimpliHome ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our Services. This policy should be read together with our Privacy Policy and GDPR Policy.
By continuing to browse or use our Services, you agree to our use of cookies and similar technologies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login status, and other settings. This makes your next visit easier and the site more useful to you.
Key Points About Cookies:
- Cookies do not typically contain personal information that identifies you
- They cannot access other files on your device
- They cannot run programs or deliver viruses
- You can control and delete cookies through your browser settings
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Services. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are required for the Services to function.
Examples:
- Session Cookies: Keep you logged in as you navigate between pages
- Authentication Cookies: Verify your identity and maintain your session
- Security Cookies: Detect authentication abuse and protect against attacks
- CSRF Tokens: Protect against cross-site request forgery attacks
Cookie Names: laravel_session, XSRF-TOKEN, remember_web
Duration: Session (expires when browser closes) or up to 2 years for "remember me"
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples:
- Preference Cookies: Remember your settings like language, timezone, and theme (light/dark mode)
- User Interface Cookies: Store your interface preferences and customizations
- Cookie Consent: Remember your cookie consent preferences
Cookie Names: user_preferences, theme, cookie_consent
Duration: Up to 1 year
3.3 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve our Services and user experience.
Examples:
- Analytics Cookies: Track page views, session duration, and bounce rates
- Performance Monitoring: Identify technical issues and slow-loading pages
- Feature Usage: Understand which features are most popular
Third Parties: We may use services like Google Analytics (anonymized)
Duration: Up to 2 years
3.4 Targeting and Advertising Cookies
These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant ads on other websites.
Note: We currently do not use third-party advertising cookies on SimpliHome. If this changes in the future, we will update this policy and seek your consent where required.
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies from trusted partners. These cookies are subject to the respective privacy policies of these external services.
4.1 Payment Processing (Stripe)
When you make payments through our Services, Stripe may set cookies to facilitate secure payment processing and fraud detection. See Stripe's Privacy Policy for more information.
4.2 Social Login (Google)
If you use Google to sign in to SimpliHome, Google may set cookies as part of the authentication process. See Google's Privacy Policy for more information.
4.3 Analytics
We may use analytics services to help us understand how users interact with our Services. When used, these services collect information anonymously and report website trends without identifying individual visitors.
5. Session vs. Persistent Cookies
5.1 Session Cookies
These temporary cookies are deleted from your device when you close your web browser. We use session cookies to:
- Keep you logged in during your browsing session
- Remember items you add while navigating between pages
- Maintain security and prevent unauthorized access
5.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. We use persistent cookies to:
- Remember your login details ("Remember Me" feature)
- Store your preferences and settings
- Analyze how you use our Services over time
6. How to Manage and Delete Cookies
You have several options to manage cookies:
6.1 Cookie Consent Banner
When you first visit SimpliHome, you'll see a cookie consent banner. You can use this banner to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time through your account settings or by clearing your browser cookies and revisiting our site.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies entirely
- Delete all cookies when you close your browser
Important Note
Blocking or deleting cookies may impact your experience on SimpliHome. Some features may not function properly or at all if you disable essential cookies. You may need to log in again each time you visit if you delete session cookies.
6.3 Browser-Specific Instructions
For detailed instructions on managing cookies in your browser, visit:
7. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you visit that you do not want to have your online activity tracked.
Currently, there is no industry consensus on how to respond to DNT signals. We do not currently respond to DNT signals, but we are committed to respecting your privacy choices through our cookie consent banner and browser settings.
8. Mobile Devices and Apps
When you access SimpliHome through a mobile device or app, we may use similar tracking technologies. Mobile devices provide settings to control tracking:
- iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track
- Android: Settings > Google > Ads > Opt out of Ads Personalization
9. Legal Basis for Using Cookies
Under GDPR and applicable data protection laws, we use cookies based on the following legal grounds:
- Strictly Necessary Cookies: Legitimate interest (essential for Service operation)
- Functional Cookies: Your consent
- Analytics Cookies: Your consent or legitimate interest (service improvement)
- Marketing Cookies: Your explicit consent (if we use them)
You can withdraw your consent at any time by changing your cookie settings or contacting us.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. When we make changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Continued use of our Services after changes become effective constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
SimpliHome Cookie Inquiries
Email: privacy@simplihome.co.uk
Subject line: "Cookie Policy Question"
Related Policies:
Cookie Reference Table
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| laravel_session | Maintains your login session | Necessary | Session |
| XSRF-TOKEN | Security protection | Necessary | Session |
| remember_web | Remember login credentials | Necessary | 2 years |
| cookie_consent | Stores your cookie preferences | Functional | 1 year |
| theme | Remembers dark/light mode preference | Functional | 1 year |